Professional Online Counselling & Psychotherapy Service
WORLD WIDE THERAPY SERVICE
Comments
“First session is free so no risk”
Frequently asked questions
Q/ Can you help me for free?
A/ unfortunately I can not help people for free on this web site, I do provide free therapy via the charity I work with when I can and I have no free sessions available at this time.
Q/ Why are there no testimonials on this site from clients.
A/ Any client providing a testimonial for me to help gain more clients can be seen as a conflict of interest, A therapist may unknowingly and wrongly influence the client to help them and the client is then helping the therapist and that can be seen as a conflict of interest. Confidentiality may also be put at risk when the therapist is asked provide contact details to prove that the testimonials are genuine to a government advertising standards authority or prospective clients.
Q/ what happens if I can not pay
A/ if you contact me before the session we maybe able to find a way to continue, if you miss the session you will not be able to continue until you have paid for the missed session first in full. Some clients have one session a month It can also be possible to shorten the time of a session or lengthen the time between sessions etc. You will need to give 24 hours notice to cancel the session if you wish your deposit to be returned.
People can find that money can be come an issue from no fault of their own,I will not chase you for the money, you can just wait until your able to continue in your own time how ever long that is.
Q/ what happens if I lose connection or the quality of the connection is to bad to continue
A/ In such a case extra free time would be added on to the session or if that can not be done the session is ended with no cost to the client.
Q/ I am under 18 can you help me
A/ No as I would need the permission of your parent or guardian before I could continue.
Q/ what happens if I am late
A/ normally we just continue until what is left of the allotted time is up, in some cases extra time is just added on to the end if it is just a matter of a few minuets or so.
Q/ I want to use chat and not voice or video
A/ How I work with chat on Skype is by letting you use the chat to talk about you and your problem while I answer you with voice, so I can see the words you type but I respond to you by talking to you, you can mute your voice or unplug your microphone.
If you want to add your own question use the comment form top right to submit one and it can be included
