Terms & Conditions
By using this service you understand that you are agreeing to these terms and conditions
when using this therapy service, it is your responsibility to read and understand the condi-
tions and ask for clarification on any points that you do not understand before making any
payments for this service.
By using this service you understand that you must be over 18 years of age and that you
have read all the terms and conditions below and that by doing so you agree with them by
requesting therapy services from this online therapy service website.
You understand that by using this service you have read the terms and conditions and if
uncertain about any of them you will ask the therapist before therapy begins.
You understand that this service is not suitable for serious mental health problems without a Doctors referral or
available local support and you must tell the therapist if you have any concerns.
You agree that you need to make known to the therapist any medical history such as past mental health problems
or medication you are taking for mental health reasons before entering into a therapeutic relationship with the
You understand that for some issues like anorexia the therapist may need to seek your Doctors permission before
helping you further, and that this will only happen with your consent and not before.
You understand that you have the right not to pay for a single session if you feel unhappy with the therapy service,
any concerns you have must be communicated to the therapist before any payment is made, any payment re-
ceived from you is understood to mean that you are happy with the last session and wish to continue using the
therapy service, it is important you understand that no refunds for past sessions are possible after payment is re-
ceived from you.
No permission for any academic study is given or any permission for publication of any material is allowed without
asking for permission first in writing.
You understand that this is not a free service and payments will have to be made to continue therapy.
You understand that this service will not provide any type of financial or medical diagnostic advice.
This site does not offer medication or advice on medication.
You understand that if asked to by the therapist you must seek medical advice from your own Doctor before ther-
apy can proceed or continue past a predetermined medical consultation date.
You understand that this service can never make any guarantees for any improvement in your mental health.
You understand that while every effort is taken by the therapist to attend the session there could be times where
for health issues or unforeseen circumstances this is not always possible and no compensation is made to clients
for missed sessions.
You understand that you are responsible for the security of your computer equipment and you will have installed
an active and updated anti-virus program and firewall.
You understand that you may be charged for any missed appointments.
You understand that turning up late for an appointment means that the session will still finish at the prearranged
time and you will be charged the agreed fee.
Before booking a session a deposit of £10.00 may be required to reserve the day and time at the therapists discre-
tion, it is refundable if cancelled 48 hours before the session starts or deducted from the session price after
After a few months(3 or more)of no activity with no contact you will be removed from the client list and all inform-
ation is also removed to protect your privacy but you will be sent a message first explaining the removal. This is
done to protect your confidentiality by removing data that no longer needs to be kept.
You agree that the therapist may contact you via email and Skype.
You understand that your therapist will never see you in person outside of the therapy service.
You understand that no financial partnerships or non-therapy professional relationships can be entered into with
You understand that the therapist does not accept any gifts or free offers of services as this can be seen as taking
advantage of the client.
You understand that the therapist needs to attend supervision for safe practice and that your identity will always
be confidential and no identifiable information given.
You understand that the therapists opinion is just that a personal opinion and not medical advice.
You understand that the therapist will never enter into any conversation with a third party about your information
or therapy without your pacific permission.
You understand that any information kept by the therapist is confidential and only surrendered to a third party via
a court order.
You understand that the therapist does not keep notes or recorded information or any other information except for
general information and contact details.
You understand that you will undertake to do your best to carry out any form of homework set by the therapist to
your best ability.
You understand that you are responsible to check that the laws in your country allows you to use this service and
that this web site and therapist are not responsible for checking for you.
You understand that you have the right to end therapy an any time.
You understand that there is no possibility for the return of any fees paid and any concerns must be brought up
before payment is made.
You understand that by not paying for a session within the time allocated the therapy and all other sessions will be
cancelled until you decide to restart by making payment.
You understand that if you miss the first free session you may depending on circumstances be asked to pay £10.00
to book a new time before continuing.